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ico-1 100% Kiwi Owned & Operated
Layer 51 0800 424 990

Terms and Conditions

 

1. Equipment Use

We will hire to the hirer one 80, 120 or 240-litre mobile rubbish container known as a wheelie bin for Residential Waste or a 240- litre wheelie bin for Green Waste removal.

The following materials may not be placed in the bin: (a) hot articles such as ashes, (b) liquids, (c) inflammable or hazardous substances, (d) sharp or heavy substances which may puncture the bin, (e) tightly packed with sand, earth, stone or rubble. Green Waste Bins are limited to Branches (up to 75mm in diameter and 750mm long). No Flax, Bamboo, Cabbage tree leaves, Soil, Plant pots, Food scraps, Domestic or hazardous waste to be placed in Green Waste bin.

The hirer will not fill the bin beyond the level at which the lid will close normally. The maximum weight of the Wheelie bin will not exceed 40 kilograms for an 80L bin or 120L bin and 80 kilograms for a 240L bin. The hirer will not allow the bin to be removed from the property described as the location to be serviced. The hirer will do whatever is necessary to maintain good hygiene of the bin. The hirer will place the bin at the kerbside by 7am on the day of the week known as the collection day. * (excluding special service contract options)

2. Changes in the Hirer's Details

The hirer is required to advise the company in advance of any changes in the hirer's details. This includes changes to the location of the bin, hirer's postal address, hirer’s email address, hirer's contact telephone numbers and hirer's bank account information if payment is made by direct debit. A fee may be charged if the company is required to shift the bin to the hirer's new address.

3. Ownership

The bin remains the property of the company. If the hirer is in breach of the agreement the company reserves the right to enter the premises to recover the bin and will then require immediate payment of any balance still owing by the hirer.

4. Service and Repair

The company will carry out at their own expense any repairs needed due to normal wear and tear. The hirer will bear the cost of all repairs or replacements other than the normal wear and tear and in particular damage resulting from fire, malicious damage, loss or theft.

5. Charges

The service charge, which includes the rental of the bin, is to be paid whether or not the hirer places the bin at the kerbside for service on the specified collection day. The company reserves the right to vary the service charge on giving prior written notice to the hirer.

6. Term and Renewal

This agreement commences on the date that the Wheelie Bin is first delivered to the Customer’s address. The supply of the Services by the Company to the Hirer is governed by these terms and conditions. The term of this agreement is rolling ongoing if the hirer pays by weekly, fortnightly, monthly or annual direct debit. If the hirer pays by advance payment the term will be for the service period indicated by the hirer's advance payment. These terms and conditions will be considered to be ongoing if the hirer chooses to renew this agreement for an additional service period. Payment for a further service period constitutes the hirer's continued agreement to these terms and conditions.

7. Termination

The hirer can terminate this agreement by one month's written notice to the company when the hirer pays for their service by weekly, fortnightly or monthly direct debit. When cancelling the hirer will be charged a cancellation fee equal to one month’s service charge. Termination for wheelie bin services paid in advance will only be refunded to the hirer at the sole discretion of the company. Refunds will only be granted under exceptional circumstances. Exceptional circumstances do not include moving out of the collection area, deciding you do not require the bin any longer or electing to use a competitor’s service. When the hirer moves they are able to transfer the bin to friends or family. Where the company grants a refund for an advance payment service a minimum cancellation fee of $50 will be deducted from the refund calculated by the company. The hirer is responsible for all their obligations under the contract until written/electronic notice is received by the company and the bin is collected by the company. The company reserves the right to terminate the contract at any time without prejudicing any of its rights within the terms of contract. No cancellation fee will be charged when the company cancel the agreement.

8. Direct Debit Payments

If paying by Direct Debit the payment will be processed on the date specified by the hirer in the agreement or the next working day after, if the specified date falls on a weekend or public holiday, unless otherwise advised.

9. Payment Terms

If the hirer chooses to renew this agreement for a further service period, payment is required by the due date given in the company's renewal notice. If the payment is not received by the expiry of the service period, the company reserves the right to collect the wheelie bin and cancel this agreement without prejudice to any other rights the company has under the terms of this agreement.

 

About us 

Smart Environmental is New Zealand’s largest privately owned leader in waste, recycling and resource recovery solutions. 100% Kiwi owned and operated with over 20 years experience. 

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Contact Information

 

Postal Address

PO Box 59041
Mangere Bridge
2151
New Zealand